「ハワイのストライキ最新情報」「ホテルからのメール紹介」シェラトンワイキキはリゾート料金無料、無料パーキング、そして可能な限りアップグレード？

まだまだ続くハワイのホテルのストライキですが、シェラトンワイキキに宿泊予定のKさんにはシャラトンからこのようなメールが届いております。
Kさんは、シェラトンワイキキを直接お申し込みで、SPGゴールドになります。
メールをみると、リゾート料金は無料で、無料パーキングもついてアップグレードも可能な限りするとのことです。

ただ、ハウスキーピングなどのサービースは、可能な限り実施しますが、限られたサービスになるとのことです。

これからシェラトンワイキキに宿泊される方は是非参考にしてみてください。

以下が実際にシェラトンワイキキから送られてきたメールになります。↓

Sheraton Waikiki Hotel

Aloha,

I want to thank you for choosing the Sheraton Waikiki for your upcoming stay. Our sincerest apologies, I wanted to take a moment to explain the current situation our hotel is experiencing. The Sheraton Waikiki is under a Labor Disruption and we are unsure when this will come to an end. Marriott and Unite Here Local 5 will be meeting after the Thanksgiving Holiday and we are hopeful for a positive resolution. Many of our services have been affected due to the Labor Disruption.

This is definitely not the experience we want our guest to have. As a gesture we are waiving all resort fees and free self-parking for our guest. We are also trying to upgrade our guest to the best available room to create a better experience, however due to high occupancy, we cannot guarantee this.

Here is the offerings at our property:

Guest Services – Limited coverage will continue in the following areas:

• Telephone Operators

• Bell Services

• Engineering 7am – 11pm

• Housekeeping

o Limited Services will be provided

o Please place bagged trash and used towels outside of your guestroom door for removal

o Fresh towels are available on the following elevator landings: 29, 26, 23, 20, 17, 14, 10, 7

o Amenities and bottled water are available on all floors

• Helumoa Playground Pool 8am – 8pm

• Infinity Edge Pool – 8am – 8pm

• Concierge Services / Tours & Activities Desk 7:30am – 9pm or dial extension 78007

• Leahi Club Lounge – Continental Breakfast 6am – 10am / Evening Reception 4pm – 8pm, welcoming guest on a room package that includes Club access and Elite Platinum members

Food & Beverage – (hours of operation subject to change)

· Kai Market: 6am – 10:30am for Breakfast buffet

· The Edge of Waikiki: 12pm – 9pm with limited cocktail service

· Yoshiya: 6am -10am for Breakfast / 11:30am – 2pm for Lunch / 5:30pm – 10pm for Dinner

· Honolulu Coffee company: 5:30am – 9pm

· Baskin Robbins: 9am – 11pm

· Restaurants that WILL NOT be available:

· In-Room Dining

· RumFire Waikiki

· Hapa’s Pizza

I want to thank you so much for your understanding. Please don’t hesitate to call our hotel (808-922-4422) if you have any questions. Please ask for the Guest Service Manager on duty and we will be more than happy to assist.

Thank you,

Front Office Manager
T +1 808 931 8375 F +1 808 931 8883
Sheraton-Waikiki.com | like us on Facebook | follow us on Twitter | follow us on Instagram

SHERATON WAIKIKI

2255 Kalakaua Avenue, Honolulu, HI 96815

CERTIFICATE OF EXCELLENCE | tripadvisor.com 2015

BEST FAMILY EXPERIENCE AWARD | Starwood SPG Member Favorite Global Hotels and Resorts 2013